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Transaction numb

Ian Czunys
Community Member

Hello I want to transfer my old number to my id account but I have lost my transaction number and I must have deleted my welcome email.

Any help would be appreciated. 

Best answer by Natalie W

Hi ​@Ian Czunys 

 

Thanks for getting in touch. 

 

As ​@Daz_S has advised, the quickest way to get this information would be to contact our Live Chat team here. 

 

Thanks, 

 

Nat 

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    2 replies

    Daz_S
    Gold Contributor
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    • Daz_S
    • Gold Contributor
    • 1627 replies
    • January 9, 2025

    Hi there ​@Ian Czunys 

     

    Contact iD tomorrow via live chat, they will be able to find the transaction number and sort the PAC out too whilst they’re at it - https://www.idmobile.co.uk/live-chat

    (start the chat with talk to person to bypass their automated chat bot)

     

    I'm just another customer. ***Only genuine iD Mobile staff have iD Mobile Employee after their name*** **Don't post your phone number or account details as these can be seen by anybody**
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1922 replies
    • Answer
    • January 10, 2025

    Hi ​@Ian Czunys 

     

    Thanks for getting in touch. 

     

    As ​@Daz_S has advised, the quickest way to get this information would be to contact our Live Chat team here. 

     

    Thanks, 

     

    Nat 

    Reply.


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