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transaction number


I've had an issue with my email, and can't  find the welcome email with my transaction number. I need to transfer my old number ASAP. please help

4 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • October 7, 2024

Hi @davecheng 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


Kevin Goff
New
 Contributor
  • New
 Contributor
  • 1 reply
  • May 7, 2025

I can't find my transaction number


JoeKing
Silver Contributor
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  • Silver Contributor
  • 373 replies
  • May 7, 2025
Kevin Goff wrote:

I can't find my transaction number

It will be in your welcome email from IDMobile so check your spam and junk folder

 

 

Joe 


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1225 replies
  • May 7, 2025

Hi ​@Kevin Goff  as ​@JoeKing  has advised, this will be in your welcome email, and will begin with a ‘4’

If you still can’t locate this, please let us know.