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Transfer date passed and nothing happened

  • June 11, 2024
  • 1 reply
  • 24 views

Frann Ireland
Community Member

I gave my PAC code and was given today between 8am-6pm to transfer but nothing has happened yet. I also haven’t had an email confirmation that I submitted my PAC code, but I can’t resubmit as it says it’s already been used.

Please can you help? I don’t want to be paying for 2 contracts.

Best answer by Tom

Hi @Frann Ireland 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • June 26, 2024

Hi @Frann Ireland 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom