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Transferring my old mobile number

  • August 27, 2025
  • 1 reply
  • 150 views
J
Community Member

Hi,

 

I’ve received my “Your Direct Debit with iD Mobile has been setup” email. All the details seem correct, except that I’m expecting my old number to be transferred.

 

Regards,

 

John.

Best answer by Tom

Hi ​@John L. 

 

When you purchase a new plan from us, we’ll give you a new number to start with, however you’ll be able to transfer a number into our network.

 

You may be able to do this at purchase, or via the port form;

 

https://switching.idmobile.co.uk/

 

Tom

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • Answer
    • August 29, 2025

    Hi ​@John L. 

     

    When you purchase a new plan from us, we’ll give you a new number to start with, however you’ll be able to transfer a number into our network.

     

    You may be able to do this at purchase, or via the port form;

     

    https://switching.idmobile.co.uk/

     

    Tom

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