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transferring number in id app

  • 18 June 2024
  • 3 replies
  • 108 views

I've just joined id. My number is ported from previous provider. Stupidly, I set up id app with my new number when I received the new phone. Now I have my old number ported I can't access id app - it sends a code to the 'new' number I registered with (which I now can't access). Anyone know a fix? Cheers.

Try again tomorrow, @Scott Morrison.

The iD app takes a while to register the number you wanted to keep has been switched to iD.


Brilliant- thank you. I'll do that.


Hi @Scott Morrison 

 

Shouldn’t be anything too drastic in this case, the iD Mobile app will update soon with the ported number and use that instead.

 

Tom


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