Hi, Both me and my wife have swapped over to ID mobile. I have supplied the PAC number to transfer over our old numbers. The date we chose was 10th July, one week they haven’t transferred. How can I track why they haven’t changed over. We both had text messages to say you had received the PAC numbers.
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Well, I’ve only been with ID for a couple of weeks and the lack of access to support feels like this is a bad move
+24Hi
Welcome to the Community!
Sorry for the issues that you have experienced.
If you are still having issues with the port, I would advise that you contact the Live Chat Team at the link below:
https://www.idmobile.co.uk/live-chat
Kash
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