I am new to iD mobile and have just set up my voicemail message. I also recorded my name for the System greeting. I now realise that a message will play when someone tries to get through to me when I am on the phone. I don’t want this, I just want them to hear the engaged tone. How can I turn this off? Very grateful for any advice. Thanks.
Turning system messages off when I am on the phone
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Suspect this is a feature of the cloud based voicemail service used by iD Mobile,
They probably can’t change this behaviour - the voicemail system is provided and managed by Three UK on behalf of iD Mobile.
Hi
Unfortunately I don’t believe this is something we can change on our side, sorry.
Tom
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