UID missing - Apple Offers

Forum|Forum|1 year ago
June 8, 2025
32 replies
553 views

I’ve been trying to redeem apple offers Tv/music/arcade, but like others on this forum im getting error UID Missing or Incorrect when i click the links on the welcome email. The TV Link was missing from the email and instead Mcafe for 90 days (Which i wont be redeeming)

I’ve tried to resolve with chat, however they’ve not been able to help and im quite shocked at their responses.

Firstly they said they cant help and that i need to try and resolve this issue with Apple

The second option was that they will cancel my contact and will refund what i’ve paid since joining.

The third option was that they will give me 1 month credit on my contact, and not give me the offers.

Does anyone know how i can get some help to get the working links for apple offers?

I have tried the links on different browsers and different devices - Same issue.

This topic has been closed for replies.

Best answer by jb889

Hey there @jb889,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Thanks,

Tyler

Thanks Tyler for getting back to me, it was just a quick verification of my account. Been enjoying Apple Music and TV+ since then. Cheers!

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D

Daniel2r

New Contributor

I’ve been trying to redeem apple offers Tv/music/arcade, but like others on this forum im getting error UID Missing or Incorrect when i click the links on the welcome email. The TV Link was missing from the email and instead Mcafe for 90 days (Which i wont be redeeming)

I’ve tried to resolve with chat, however they’ve not been able to help and im quite shocked at their responses.

Firstly they said they cant help and that i need to try and resolve this issue with Apple

The second option was that they will cancel my contact and will refund what i’ve paid since joining.

The third option was that they will give me 1 month credit on my contact, and not give me the offers.

Does anyone know how i can get some help to get the working links for apple offers?

I have tried the links on different browsers and different devices - Same issue.

Hello, i’m having the same issue. How can i fix this? Thanks.