Have just moved over to ID from EE and have been unable to make calls or send text messages. Returned to store and was given a replacement SIM card but still having same issues.
Grateful for any assistance before returning to the store again. Thanks
Solved
Unable to call and text
Best answer by MZone
You need to use the iD online Live Chat service, to speak to a customer adviser
The advisers work until 9pm on weekdays - just tell the 24/7 chatbot you’d like to “talk to a person”.
+22Did you port your number from EE? What date did you choose as the porting date?
Yes, got my PAC from EE last week and received a txt on Friday evening from iD confirming that my number had successfully switched over
+22
+24Hi
Please let us know how you get on.
If you require further assistance, please let us know here.
Kash
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.