Can see other people on here have had the same problem. When I try to redeem the Apple TV+ subscription I just get redirected to a page stating "UID missing or incorrect".
Have already tried the live chat who initially tried to help but when the problem persisted could only suggest I contact Apple - which is obviously impossible!
+24Hi
Welcome to the Community!
Did you follow the below or try a different way?
Click the banners in your order confirmation email, or in the email we send you 12 days after your purchase.
We can PM you if you have already tried this way. Please let us know.
Kash
Hi Kash,
I've been trying from the email that was sent 12 days after purchase. Live chat also sent links through to try but these had the same result: "UID missing or incorrect".
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
I having this issue too. Can I get some help, please?
+24Hey there
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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