As title says I am unable to set up id account, My number has changed to my old one using my PAC code which the site doesn’t recognise.Now I am able to start the process using the number that came with the phone unfortunately it then says we will send a 1 time pass code to your mobile number which is the the one that came with the phone that doesn’t now exist….Going in circles here.

Hi @Ashley JamesWe’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.Alternatively, if you are currently logged in, you can use the following link:https://community.idmobile.co.uk/inbox/overviewWe’ll see you there.Anika

Unable to Set up Id account | iD Mobile Community

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