I’m setting up a new phone and have transferred network from O2 to ID 3 . When attempting to login to banking apps, they’ve sent One Time verification codes and I haven’t received them. Other personal Text messages are coming through fine. All apps are set to ON on for notifications etc. I’ve got a decent signal , I’ve shut down phone and restarted …. Feeling a little frustrated . A new physical Sim has been used and number transferred. How can I access my Apps ? Would very much like this resolved ASAP !!! Thank you

Hi @NikkiJ1710We’re sorry to hear this.Have you tried rebooting your device?Anika

Unanle to receive one time codes for new device on banking apps

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