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I have put an ID Mobile SIM into an iPhone 11. I am unable to hear more than the first message or delete any massages. It says I have 3 messages, plays one, then silent for about 30 seconds before going to main menu. Option 1 just repeats this cycle, there is no option to delete or hear other messages.

Hey there @TonyCloutt, welcome to Community!

 

Sorry to hear about your voicemail issue. Have you tried disabling voicemail via the iD Mobile app/website, and then re-enabling it please?

 

Thanks,

Tyler


Yes I have disabled and re enabled. No change. It is currently disabled to avoid getting messages I can’t listen to.


Hi @TonyCloutt,

Please can you advise if it makes a difference if you dial the different numbers?

Dial 123 from your iD mobile or +44 7782 333 123 from any other phone.

 

Kash


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