vouchers

Hi @Aurel Ziu 

Thank you for reaching out to us here on the community. 

To claim a voucher, you need to follow these steps:

• Check your emails from iD Mobile to see if you have received an email with the subject "Congratulations NAME, your reward is coming!" This email will indicate that you are eligible for a voucher.
• If you have received this email, you will need to submit your account number on the Buyapowa portal. You can access the portal by clicking on the link provided in the email.
• Once you have submitted your account number, you will receive an email with instructions on how to claim your voucher.
• If you have not received an email with instructions, you can contact iD Mobile's customer service team for assistance. Our Live Chat team are available here. 

Note: The process and timeline for claiming a voucher may vary depending on the specific promotion and the date you signed up. It's essential to check the terms and conditions of the offer and the email instructions carefully to ensure you follow the correct process.

Thanks, 

Nat