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Waiting 90 days for another phone

  • April 28, 2025
  • 3 replies
  • 231 views

CambsAdrian
New Contributor

I purchased a SIM card for my son a week ago, which was fine. Pleased with the service I ordered a phone and SIM for my wife yesterday, but got an email from ID Mobile this morning saying my order was cancelled because I need to have 90 days payment history before ordering again.

This has really annoyed me. I did not see anywhere when I ordered the first SIM that this would be the case. If I am being credit checked each time I don’t understand why a 90 day wait is required. Can anyone explain? Thanks.

Best answer by Kash M

Hi ​@CambsAdrian,

Welcome to the Community!

All contracts are dependant on the outcome of the credit check. It seems on this occasion the advice was to allow 90 days or usually 3 on time payments to pass before applying for another contract.

 

Kash

3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • April 29, 2025

Unfortunately ​@CambsAdrian, that’s just standard policy for credit risk avoidance at iD Mobile. 

Every credit check resulting in an approval, makes you less creditworthy in the eyes of the reference agencies. 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • April 29, 2025

Hi ​@CambsAdrian,

Welcome to the Community!

All contracts are dependant on the outcome of the credit check. It seems on this occasion the advice was to allow 90 days or usually 3 on time payments to pass before applying for another contract.

 

Kash


CambsAdrian
New Contributor
  • Author
  • New Contributor
  • April 29, 2025

Thanks for the responses! I just thought credit checks were instantaneous, so surprised about the need to wait for 3 on time payments as well. Ho hum...