Skip to main content
Solved

Waiting 90 days for another phone

CambsAdrian
New
 Contributor

I purchased a SIM card for my son a week ago, which was fine. Pleased with the service I ordered a phone and SIM for my wife yesterday, but got an email from ID Mobile this morning saying my order was cancelled because I need to have 90 days payment history before ordering again.

This has really annoyed me. I did not see anywhere when I ordered the first SIM that this would be the case. If I am being credit checked each time I don’t understand why a 90 day wait is required. Can anyone explain? Thanks.

Best answer by Kash

Hi ​@CambsAdrian,

Welcome to the Community!

All contracts are dependant on the outcome of the credit check. It seems on this occasion the advice was to allow 90 days or usually 3 on time payments to pass before applying for another contract.

 

Kash

View original

    3 replies

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
Contributor
    • 12167 replies
    • April 29, 2025

    Unfortunately ​@CambsAdrian, that’s just standard policy for credit risk avoidance at iD Mobile. 

    Every credit check resulting in an approval, makes you less creditworthy in the eyes of the reference agencies. 

    Forum member (non-iD).
    CambsAdrian
    1 person likes this
    • CambsAdrian
      CambsAdrian
    Kash
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Kash
    • iD Mobile Employee
    • 8175 replies
    • Answer
    • April 29, 2025

    Hi ​@CambsAdrian,

    Welcome to the Community!

    All contracts are dependant on the outcome of the credit check. It seems on this occasion the advice was to allow 90 days or usually 3 on time payments to pass before applying for another contract.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    CambsAdrian
    1 person likes this
    • CambsAdrian
      CambsAdrian
    CambsAdrian
    New
 Contributor
    • CambsAdrian
    • Author
    • New
 Contributor
    • 1 reply
    • April 29, 2025

    Thanks for the responses! I just thought credit checks were instantaneous, so surprised about the need to wait for 3 on time payments as well. Ho hum...

    Reply.


    Perks banner
    Terms & Conditions