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I have ordered a 2nd sim so my partner can move to IDmobile. I was advised to order after my first bill. I have done this and still waiting to see if the sim is going to be sent.

Hello ​@Bp2019 

 

Thank you for getting in touch. 

After placing an order, we aim to respond with the outcome of the application within 24-48 hours. 

This is via email and they can sometimes drop in to your junk/spam folder. Please do check these to be sure :) 

 

Thanks, 

 

Natalie 

I have had the “Success! You've placed your order with iD, and your order reference is … ”  “Your order is now being processed, and we'll email you as soon as your item has been dispatched” email on 4/6/25 but not had an email to confirm been sent, nor received sim in the post

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