The only way to get support from ID Mobile is through web chat. I find it really time-consuming and frustrating. How can ID Mobile be persuaded to offer phone support?
+25Thanks for replying Tom. I really do find it strange that the best way to communicate with (or get support from) a mobile phone company is to write a message on an internet forum! And that a mobile phone company feels that it is not able to provide support using its mobile pothole network!!!
Big Col wrote:
Thanks for replying Tom. I really do find it strange that the best way to communicate with (or get support from) a mobile phone company is to write a message on an internet forum! And that a mobile phone company feels that it is not able to provide support using its mobile pothole network!!!
Ha! Phone has auto-corrected to pothole!
I got to Web chat by going
More bottom right corner/T&C/About us /complain procedure
The a Web chat link pops up 3 attempt later it got escalated to IT
My SMS messages are not sending. Customer services said it's not a problem at their end. But it is, can someone help please?
Reply.
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