Hi, Hopefully quick question. I already have a phone contact on my account, that my son uses. I have just taken out another contract, for my daughter to use. I can't work out how to get this second phone onto my account. I'm also struggling a little to get going on the phone, new iPhone 15. It seems to have cut off my daughter's old (Vodafone) account, but not turned on the new ID Mobile account. Any thoughts gratefully received. Matthew.

Hi @Mattdj sorry to hear you have had trouble with this.You can find out how to add a plan to your account here -How do I add my plan to the iD Mobile app? | iD Mobile CommunityIn regards to your iPhone, please can you try the steps suggested here -How do I fix Calls, iMessage or FaceTime issues on my iPhone? | iD Mobile CommunityPlease let us know how you get on, or if we can do anything else 🙂

What do I do when I add a second phone to my account?

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