I set up the account yesterday on the 25/6. My plan is not due to start until the 7th July. I’ve not even got my SIM card yet and the app is saying I’m not registered with the company yet, I’ve received an email saying my plan starts on the 25/6? that's 10 days before I can use it!
Solved
Why did my plan start immediately ? yet I've not even received the sim card?
Best answer by Matthew T
Morning
Please refer to this article for more information about Billing. I assume
Thanks.
This topic has been closed for replies.
I cannot open the app to register because I don't have my sim card,or I'd number
+24Morning
Please refer to this article for more information about Billing. I assume
Thanks.
But I don’t want to use any other number until mine is transferred, hence I said start date 7th July.
How long will the transfer take?
+24Morning
If you selected the 7th July, your number should have switched on this date. Can you confirm this is the case?
Thanks.
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