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why is live chat never working during working hours?

W
Community Member
  • Ween
  • Community Member

I'm new to IDMobile.

Had no welcome.

Have no number.

Old number not transferred.

No way of logging in without a number

No way of contacting IDMobile (live chat, email, phone or anything).

Paying for contract with no number, or access to messaging, data or calls.

No way of getting help for 72 hours.  Just managed to create login for hub, now.

 

PLEASE WILL SOMEONE ACTUALLY HELP!

Best answer by andewhite

Try Facebook Messenger or X (formerly Twitter), @Ween. Just send iD support a private message on either platform. 

Members of this online iD forum can’t look and your iD account, nor your switching request.

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2 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12108 replies
  • Answer
  • June 26, 2024

Try Facebook Messenger or X (formerly Twitter), @Ween. Just send iD support a private message on either platform. 

Members of this online iD forum can’t look and your iD account, nor your switching request.

Forum member (non-iD).
W
1 person likes this
  • W
    Ween
Matthew T
iD Mobile Employee
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  • Matthew T
  • iD Mobile Employee
  • 1832 replies
  • June 26, 2024

Hi @Ween,

I’ve sent you a Private Message.

Thanks.

iD Community Manager

Reply.


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