I have just set up a contract and started up my phone and done the initial set up and it says I am not allowed to connect to this number with every number I try to ring including your customer service number, this also applies with texts
Solved
wont let me make any calls or texts
Best answer by Lauren K
Hi
If you’re unable to use any services, this sounds like you have a faulty SIM card. A replacement can be picked up from any local Currys store free of charge. Alternatively, we would be able to order a replacement to arrive to your home address.
-Lauren
1 person likes this
This topic has been closed for replies.
+19Hi
If you’re unable to use any services, this sounds like you have a faulty SIM card. A replacement can be picked up from any local Currys store free of charge. Alternatively, we would be able to order a replacement to arrive to your home address.
-Lauren
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.