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Wrong mobile number

  • February 24, 2025
  • 1 reply
  • 17 views
J
Community Member

Hi. 
 

I transferred to ID Mobile, and my aim contract starts tomorrow. When registering, I said I wanted to keep my old number, so I provided my PAC number. On one of the welcoming emails I received, it says I have a new number. Can anyone advise please??

 

thanks 

Best answer by Tyler

Hey there ​@jamesss901, thank you for reaching out.

 

A new iD Mobile number comes with all contracts automatically, and will change to your ported-in number once the switch completes.

 

We’d recommend waiting to register after the port-in completes.

 

Thanks,

Tyler

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    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3801 replies
    • Answer
    • February 25, 2025

    Hey there ​@jamesss901, thank you for reaching out.

     

    A new iD Mobile number comes with all contracts automatically, and will change to your ported-in number once the switch completes.

     

    We’d recommend waiting to register after the port-in completes.

     

    Thanks,

    Tyler

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