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wrong number on my new acc should have been my current number

L
Community Member

TOLD SALES ASST TO PORT MY OLD MOBILE NUMBER OVER TO NEW SIM, GAVE HIM THE PAC NUM THB 219506. BUT HAVE BEEN GIVEN TOTALY NEW NUMBER WHICH I DO NOT WANT.PLEASE CAN SOMEBODY SORT THIS

Best answer by andewhite

Unfortunately the iD community members here can’t access your iD account nor your switching details, @linden10.  

Maybe try contacting the iD support team online at https://idmobile.co.uk/live-chat?

The advisers work until 8pm on weekdays.

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12167 replies
    • Answer
    • August 28, 2024

    Unfortunately the iD community members here can’t access your iD account nor your switching details, @linden10.  

    Maybe try contacting the iD support team online at https://idmobile.co.uk/live-chat?

    The advisers work until 8pm on weekdays.

    Forum member (non-iD).
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • September 2, 2024

    Hi @linden10,

    Welcome to the Community!

    I hope that you managed to get your query resolved.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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