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Can't send message with ID mobile - Error 28 when messaging abroard

  • 30 October 2019
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Hello! I’m trying to message abroad and my messages keep getting bounced back with the message, “Can’t send message with iD Mobile - error 28”. I have the correct number down and was wondering what the fix for this issue would be. I have seen some posts about increasing the cap limit but have seen no instructions on how to do that. I use a Moto g(6) if that helps. Thanks.

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Best answer by Gregor 30 October 2019, 23:30

Hey @Jayvietior 

 

I am pretty sure that Error 28 has something to do with bill capping. I remember it from the previous posts on the community. I have attached some links below to help you set it up.

This page -> click here 

Will help you to change your cap. 

 

Here is also wee video tutorial 

Video

 

I hope this will help you to get this done. If you have any more questions just let us know. 

 

Kind Regards

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Userlevel 8
Badge +6

Hey @Jayvietior 

 

I am pretty sure that Error 28 has something to do with bill capping. I remember it from the previous posts on the community. I have attached some links below to help you set it up.

This page -> click here 

Will help you to change your cap. 

 

Here is also wee video tutorial 

Video

 

I hope this will help you to get this done. If you have any more questions just let us know. 

 

Kind Regards

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