Hello! I’m trying to message abroad and my messages keep getting bounced back with the message, “Can’t send message with iD Mobile - error 28”. I have the correct number down and was wondering what the fix for this issue would be. I have seen some posts about increasing the cap limit but have seen no instructions on how to do that. I use a Moto g(6) if that helps. Thanks.
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Can't send message with ID mobile - Error 28 when messaging abroard
Best answer by Gregor
Hey
I am pretty sure that Error 28 has something to do with bill capping. I remember it from the previous posts on the community. I have attached some links below to help you set it up.
This page -> click here
Will help you to change your cap.
Here is also wee video tutorial
I hope this will help you to get this done. If you have any more questions just let us know.
Kind Regards
This topic has been closed for replies.
Hey
I am pretty sure that Error 28 has something to do with bill capping. I remember it from the previous posts on the community. I have attached some links below to help you set it up.
This page -> click here
Will help you to change your cap.
Here is also wee video tutorial
I hope this will help you to get this done. If you have any more questions just let us know.
Kind Regards
I am not iD Mobile employee but I am here to help anyone as best as I can.
1 person likes this
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