I am not recieving text messages from abroad since i joined iD, please help.

  • 9 May 2019
  • 4 replies
  • 157 views

Userlevel 1
I am not receiving text messages from abroad since I joined iD couple of weeks ago, but the person is receiving my texts.

4 replies

Userlevel 8
Badge +6
Hi @Ingi77

I am pretty sure that you would need to turn it on in your ID Mobile app. There should be an option under "Services" to toggle International calls and text. Unfortunately I cannot provide you with screenshot right now as I have just upgraded my contract and waiting for my new SIM to arrive so I can't access the app on my phone.
Let me know if you found it and if this solved your enquiry.

Kind Regards
Userlevel 6
Badge +6
Hi @Ingi77,

Just to clear things up here, are you currently abroad or are you in the UK?

Ryan
Userlevel 1
Uk, but now it has been sorted. The problem is on other side. Thank you anyway.
Userlevel 6
Badge +6
Hi @Ingi77,

Thanks for letting us know.

Ryan

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