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I can't text internationally

  • January 21, 2019
  • 1 reply
  • 93 views

Why are my texts not sending abroad?

Best answer by Ryan D

Hi @Gg123,

This could be for a number of reasons. Is the number that you're texting a UK number or a foreign one?

You would need to ensure that you have a cap set above £3 at least as many texts to foreign numbers do come with an additional charge, outside of your allowances.

You will also need to include the counties international dialling code at the start of the number if it is a foreign phone number. Let me know if it is a foreign number and we'll provide more assistance.

Ryan
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1 reply

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • Answer
  • January 22, 2019
Hi @Gg123,

This could be for a number of reasons. Is the number that you're texting a UK number or a foreign one?

You would need to ensure that you have a cap set above £3 at least as many texts to foreign numbers do come with an additional charge, outside of your allowances.

You will also need to include the counties international dialling code at the start of the number if it is a foreign phone number. Let me know if it is a foreign number and we'll provide more assistance.

Ryan