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My phone is Roaming when I'm not Roaming?

  • 8 June 2018
  • 3 replies
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Jons110
Rank
Userlevel 1
Roaming when not roaming.
When I'm fishing on the South Kent coast I receive emails/texts saying I'm roaming. There's no signal where I fish so I'm assuming the phone picks up a signal from France or vice versa and thinks I'm roaming. There's been no change to my bill so far as I'm only there once or twice a month, I just thought you may want to know that.
Cheers
Jons110
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Best answer by Mohammed 8 June 2018, 09:50

Hey @Jons110,

Thanks for sharing that with us and welcome to our iD Community!

I can answer this one for you.

Please note: The above image is merely an example mock-up for representation and in no way accurate.

Let's say you're fishing in Zone 1. You start to travel towards where the connections overlap.
What you'll notice is when you reach the point in-between Zone 1 & 2, you'll be directly in between 2 cell masts.

Zone 1 being a UK mast and Zone 2 being a French Mast.

Your device will then pick up whichever has the strongest connection available.

If this is the French Mast, you'd get the text regarding Roaming.

Not to worry though, as France is an inclusive country within your Roaming.
This will allow you to use your allowances just like you're in the UK (which is why you haven't been charged) so nothing to worry about anyway.

Hope this helps!

Wondering if you've had any big catches?
Feel free to share a photo or two!

Mohammed
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3 replies

Mohammed
Rank
Userlevel 7
Badge +9
Hey @Jons110,

Thanks for sharing that with us and welcome to our iD Community!

I can answer this one for you.

Please note: The above image is merely an example mock-up for representation and in no way accurate.

Let's say you're fishing in Zone 1. You start to travel towards where the connections overlap.
What you'll notice is when you reach the point in-between Zone 1 & 2, you'll be directly in between 2 cell masts.

Zone 1 being a UK mast and Zone 2 being a French Mast.

Your device will then pick up whichever has the strongest connection available.

If this is the French Mast, you'd get the text regarding Roaming.

Not to worry though, as France is an inclusive country within your Roaming.
This will allow you to use your allowances just like you're in the UK (which is why you haven't been charged) so nothing to worry about anyway.

Hope this helps!

Wondering if you've had any big catches?
Feel free to share a photo or two!

Mohammed
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Please do not Send me a message directly as my inbox is not monitored and you will not receive a response.
Jons110
Rank
Userlevel 1
Thanks for the reply (again, if your the same Mohammed that replied to a previous question). No big catches, yet. Just to let you know I'm fishing from the beach, the main reason for the lack of signal is probably due to the nuclear power station behind where I fish (Dungeness). Still, I don't mind, it stops the kids from calling and interrupting my peace.
Mohammed
Rank
Userlevel 7
Badge +9
Thanks for the reply (again, if your the same Mohammed that replied to a previous question). No big catches, yet. Just to let you know I'm fishing from the beach, the main reason for the lack of signal is probably due to the nuclear power station behind where I fish (Dungeness). Still, I don't mind, it stops the kids from calling and interrupting my peace.

Sounds like some great quiet time @Jons110,

I am indeed the same Mohammed and I'm glad I was able to help.

Let us know if you need anything further!

Mohammed
Please do not Send me a message directly as my inbox is not monitored and you will not receive a response.

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