Hello. I've been in UAE for the last 6 months. I've switched off all roaming in my phone a few days ago I get a text message that my cap is almost reached. For some reason, I've been charged data usage even though my phone hasn't used any for the last 6months.
Phone is LG V30+. Internal data monitor doesn't show any use. ID mobile claims I used 1MB = £10?... :-O
I would very much like a refund and ID to look into this what appears to be a glitch somewhere in the process.
Best answer by Ryan
Thank you for letting us know. We’ll have a member of our Support Team PM you now so we can look into this further.