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black screen

  • November 21, 2020
  • 3 replies
  • 21 views
M
Community Member

Just received my i phone 11 today . When I upgraded it went to black screen and it stayed like that . I dont have computer , i only have i pad.   I want to return the phone and change it to samsung.

Best answer by Myrahd

Hi Will, 

 

Thank you for your email. I already returned the phone I cannot afford to be stressed at this time.

kind regards

Myrahd

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3 replies

Will R
iD Mobile Employee
  • Will R
  • iD Mobile Employee
  • 4103 replies
  • November 26, 2020

Hi @Myrahd,

 

Has the handset begun functioning at all, or is it constantly a black screen?

 

Will

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M
Community Member
  • Myrahd
  • Author
  • Community Member
  • 0 replies
  • Answer
  • November 27, 2020

Hi Will, 

 

Thank you for your email. I already returned the phone I cannot afford to be stressed at this time.

kind regards

Myrahd

Ryan D
iD Mobile Employee
  • Ryan D
  • iD Mobile Employee
  • 4571 replies
  • December 2, 2020

Hi @Myrahd,

Thanks for letting us know, I’m glad you found a resolution to this issue.

Ryan

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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