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black screen

  • 22 November 2020
  • 3 replies
  • 20 views

Just received my i phone 11 today . When I upgraded it went to black screen and it stayed like that . I dont have computer , i only have i pad.   I want to return the phone and change it to samsung.

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Best answer by Myrahd 27 November 2020, 01:04

Hi Will, 

 

Thank you for your email. I already returned the phone I cannot afford to be stressed at this time.

kind regards

Myrahd

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3 replies

Userlevel 5
Badge +8

Hi @Myrahd,

 

Has the handset begun functioning at all, or is it constantly a black screen?

 

Will

Hi Will, 

 

Thank you for your email. I already returned the phone I cannot afford to be stressed at this time.

kind regards

Myrahd

Userlevel 7
Badge +9

Hi @Myrahd,

Thanks for letting us know, I’m glad you found a resolution to this issue.

Ryan

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