cant find my ohone number

  • 18 February 2021
  • 1 reply

Hi, I’m getting really annoyed at the moment as I can’t log in because I don’t know my phone number because it’s in my iPad. The iPad won’t show the phone number in settings. How can I log into my account. I can’t even do the live chat without the phone number? 
cheers for any help

1 reply

Userlevel 4
Badge +3

Hi @joecann184 

It seems like you are using your sim inside an iPad. Are you able to take the sim out of the iPad and put it into a phone? Once you have done this, you will be able to see the mobile number in settings. At this point, you can also call out a family member and they can confirm what the mobile number is.