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Question

cant find my ohone number

  • February 18, 2021
  • 1 reply
  • 14 views

Hi, I’m getting really annoyed at the moment as I can’t log in because I don’t know my phone number because it’s in my iPad. The iPad won’t show the phone number in settings. How can I log into my account. I can’t even do the live chat without the phone number? 
cheers for any help

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1 reply

Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • February 19, 2021

Hi @joecann184 

It seems like you are using your sim inside an iPad. Are you able to take the sim out of the iPad and put it into a phone? Once you have done this, you will be able to see the mobile number in settings. At this point, you can also call out a family member and they can confirm what the mobile number is.

-Mohsin