IPhone disconnects in call after about 30 mins

  • 11 October 2018
  • 5 replies

Hi my iPhone cuts me off in a phone call about 30 minds in so can't have a longe call. Any help please

5 replies

Userlevel 6
Badge +9
Hey @ClaireT,

This is disappointing to hear. Does this happen with every call and to all contacts? Also, when did the issue start?

It is with different people ,don’t know if with every contacts as not been on phone long enough , only just noticed last week as had a long call , my normal calls are short and sweet x
Userlevel 4
Badge +6
Do you know if there is a exact amount of time on the call or does it just drop occasionally?
Do you normally have a good signal when making the call?

I have WiFi calling on so should not lose signal,as how long the calls are I don’t know .
Userlevel 6
Badge +9
Hi @ClaireT,

I've heard of some phones cutting the call if it is especially long. This is to save on any occasions where the call may have been made by accident.

It would be interesting to see if the calls do cut off at around the same length of time, each time that this happens.