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Question

iPhone Network Unlock

  • May 20, 2019
  • 1 reply
  • 177 views

Hi people just wanted some help please..
Just got given an iPhone se but my ID sim does not work within the phone a message saying sim not supported keeps coming up. When I first tried the sim it came up with the signal bar display with ID showing that lasted a few mins and now its saying sim not supported. Can you help with this issue please
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1 reply

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • May 21, 2019
Hi @Husainaslam,

Where did the person who gave you the phone purchase it from? The message appears if the phone is locked, so the original owner would need to speak with the retailer to have this unlocked.

Ryan