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Question

My iPhone XR is warm and won't switch back on

  • April 8, 2020
  • 1 reply
  • 55 views

I had my iPhone on charge, plugged in to my Mac as I was working, next thing I know it had switched off and wouldn’t come back on. I have tried the usual reset of the volume buttons and the power button but it hasn’t worked. I’ve left it for over an hour on a colder surface and it’s still warm and won’t switch on. It’s not even a year old! It’s not registering on my Mac anymore to force a hard reset, so I’m at a loss! Could anyone help?

 

Thanks in advance!

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1 reply

  • iD Mobile Employee
  • 1428 replies
  • April 16, 2020

Hi @Danni13 

Welcome to the iD Community.

Have you managed to restart your phone?

Pearl