My iPhone XR is warm and won't switch back on

  • 8 April 2020
  • 1 reply

I had my iPhone on charge, plugged in to my Mac as I was working, next thing I know it had switched off and wouldn’t come back on. I have tried the usual reset of the volume buttons and the power button but it hasn’t worked. I’ve left it for over an hour on a colder surface and it’s still warm and won’t switch on. It’s not even a year old! It’s not registering on my Mac anymore to force a hard reset, so I’m at a loss! Could anyone help?


Thanks in advance!

1 reply

Userlevel 3
Badge +2

Hi @Danni13 

Welcome to the iD Community.

Have you managed to restart your phone?