I got my new phone on Monday and still no service, phone is reading 'no simple and I have tried all the troubleshooting and also reset phone, sim isnt working in any other phone either. the chat bot feature is completely useless i have tried it 3 times now with the same response and then it freezes. I was on for nearly 2 hours yesterday trying to get an answer! and I cant speak to anyone. Making me regret upgrading with ID mobile
Solved
new sim is not working at all, i have tried all the troubleshooting and also reset phone, sim isnt working in any other phpne, the chat bot feature is completely useless!!
Best answer by Mohsin
An advisor from our Support team will respond to your Private Message to help with the issue you are having. Thank you for your patience so far.
-Mohsin
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