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pac code problem

Tich58
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  • Tich58
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Filledout the form to port my existing phone number with a pac code and it will not accept it. Not a very good start for a new customer 

iPhone XR user

Best answer by Tich58

Hi will, ok so it turns out the problem was with the pac code from my previous provider. I contacted themm and got a new one which I entered into the id site and my number is being ported over on Monday

 

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4 replies

Will R
iD Mobile Employee
  • Will R
  • iD Mobile Employee
  • 4103 replies
  • March 4, 2021

Hi @Tich58,

 

Have you tried tried doing this on a browser rather than the App?

 

Will

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Tich58
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  • Tich58
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  • March 4, 2021

Hi will, ok so it turns out the problem was with the pac code from my previous provider. I contacted themm and got a new one which I entered into the id site and my number is being ported over on Monday

 

Will R
iD Mobile Employee
  • Will R
  • iD Mobile Employee
  • 4103 replies
  • March 4, 2021

Cheers for the update @Tich58 !

 

Glad to know the wheels are in motion now.

 

Take care, and if ever you need anything else, please do let us know.

 

Will

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Tich58
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  • March 4, 2021

OK thanks

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