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Unlock Code for iPhone & online support

  • July 17, 2019
  • 1 reply
  • 154 views
brooksy1980
Community Member
Hi there,
What is the process to have an iPhone unlocked from the ID network. My phone is long out of contract and I want to use it with another network.

The other question is to ask why is the online support closed. It is stated on the ID website that the support is available from 9am, it's now 9.31am and it's still closed.

Any help would be much appreciated as something that should be easy has been made massively difficult by ID.
This topic has been closed for replies.

1 reply

Phil H
iD Mobile Employee
  • Phil H
  • iD Mobile Employee
  • 411 replies
  • July 18, 2019

Hi brooksy1980, we can help you with this and end the frustration.

If you email with your account details and IMEI of the phone you wish to be unlocked we'll help you get this sorted.

-Phil

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