My son has an Iphone6 and it seems to be locked to his previous network provider.
When we insert the ID mobile Sim card it says the network is not supported.
We contacted Apple but the instructions they provided didn’t resolve the problem.
Can you advise please. He has now had the Sim for 3 months and been unable to use it!
Best answer by ClaireMEdgar
Thank you, I contacted the old network provider and they unlocked it no bother. He is now live with ID.