Skip to main content
Solved

Unlock my phone

  • September 4, 2018
  • 1 reply
  • 203 views
Karenemackay
Community Member
Ive recently left I'd as my contract ended, but now I'm trying to use my new SIM in my handset and it won't accept it. The phone says it's not compatible and I need to unlock the handset. How do I do this please can anyone help? Thanks

Best answer by Mohammed H

Hey @Karenemackay,

I've dropped you a PM with how we can get this unlocked.

We're not able to do this from here, we'll need access to your account to raise this.

Mohammed
View original
This topic has been closed for replies.

1 reply

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • September 6, 2018
Hey @Karenemackay,

I've dropped you a PM with how we can get this unlocked.

We're not able to do this from here, we'll need access to your account to raise this.

Mohammed
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perks banner
Terms & ConditionsAccessibility statement