Feeling quite frustrated. Why is it impossible to talk to anyone other than a computer?
All I want to do is unlock my Sons old handset so I can i can put a PAYG sim in for my younger child. I have just upgraded my sons phone but am seriously considering cancelling that and moving networks now.
I called customer services and couldn’t navigate round the menus as the call kept cutting out so I couldn’t hear the options. Tried the chat function and could get past an automated response.
ID, this is very, very poor
Best answer by Ryan
We are sorry to hear about the phone being locked. We will send you a PM now so that we can get this resolved.