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Question

WiFi calling iPhone SE

  • July 1, 2019
  • 1 reply
  • 157 views

I have recently switched to iD from another pay monthly provider. Since then, I have been unable to receive phone calls in my house, despite having signal, and WiFi calling isn't working.

I have updated to the latest iOS, switched WiFi calling on, but despite having full wifi signal and being within 2 metres of the router, wifi calling isn't displaying on my phone. I have reset network settings, tried other wifi connections, and still not working.

I have an iPhone SE and am running on 12.3.1. Any advice would be appreciated.

Thanks,
Rich
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1 reply

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • July 5, 2019
Hi @rich_great10,

It's strange to see why that feature isn't working. Have you had a WiFi calling connection when trying this with other private WiFi networks from different providers?

Ryan