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How can I get a PAC code?

  • September 29, 2020
  • 4 replies
  • 447 views

Rayhan2002
Community Member

I would like my packcode and want to terminate my contract. I have forgotten

 What email I used password

So I cant access my account. Can you send me my packcode and terminate my account otherwise I have to stop paying. This is urgent.

Best answer by Mohammed H

Hello @Rayhan2002,

Please text the words PAC to the number 65075 to get a PAC code for this.

 

Mohammed

 

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4 replies

Rayhan2002
Community Member
  • Author
  • Community Member
  • 0 replies
  • September 29, 2020

Can I have my packcode please. I have been with ID for a while and wish no longer to continue. I have forgotten my email and password so I cant long on. My number REMOVED


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • September 30, 2020

Hello @Rayhan2002,

Please text the words PAC to the number 65075 to get a PAC code for this.

 

Mohammed

 


Beata Mydlarz
Community Member

When my contract is end ( 14 of July) I want my pack code. Thank you


andewhite
Platinum 
Contributor
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  • 12470 replies
  • June 14, 2022
Beata Mydlarz wrote:

When my contract is end ( 14 of July) I want my pack code. Thank you

 Okay @Beata Mydlarz, you will need to ask for your PAC - iD will not give you a PAC unless you:

  1. Text the word PAC to the number 65075
  2. Login to the iD app, or iD My Account online, and ask for your PAC that way.
  3. Use the iD Mobile Live Chat service to ask for your PAC.

You can find out if you’ve got any cancellation or early termination charges by sending an SMS with INFO to the number 85075.