How do I get my PAC code from iD? | Join the discussion, ask questions, share advice.

How do I get my PAC code from iD?

  • 7 September 2020
  • 5 replies

I need my PAC Code from iD mobile to leave and I do not know how to get it. I tried to text the number but it says that there is something wrong with my request and it just redirects me to this page.


Any help would be much appreciated.


Best answer by Mohammed 7 September 2020, 11:18

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5 replies

Userlevel 8
Badge +9

Hello @liv567,


You can simply text the words PAC to the number 65075 from the iD SIM card.

A PAC code will then be texted to you and you can give that to the new network provider who will port your number out.


As well as that, you can even log into the iD app/account.

Click My Account  then End my plan and when asked if you want to keep your number, just select Yes.


Let us know how you get on and sorry to hear you’re thinking of leaving.

If there’s anything we can do to help, please let us know.




I have recently moved to ID mobile but my old phone is still working. I spoke with my previous provider and they give me a pac code to give to ID mobile to end my contract with them and keep my number, where do I enter this pac code?

Userlevel 7
Badge +2

Login to your iD Mobile account and navigate to the My services page. You can enter your PAC there and iD Mobile will port over your number the next working day providing you do it before 5pm.

Sorry but I can't find the myservices page


Userlevel 6
Badge +6

Hey @Laurenwilliams, it’s the fourth tab in at the bottom of the screen.


Thank you,



Why iD Mobile?