Skip to main content
Question

I need a pac

  • September 28, 2021
  • 5 replies
  • 119 views

Pinkeysparkles
Community Member

 

I need a PAC code to take my number with me to a different provider. I have text PAC and my date of birth to 65075, but the text won't send. How do i get my pac number? 

This topic has been closed for replies.

5 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12513 replies
  • September 29, 2021

Hello @Pinkeysparkles,

If you login to your iD My Account online, you can request a PAC.

You can also request a PAC using the iD Live Chat service here.

Anyway, good luck!

  


Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • September 29, 2021

Hi @Pinkeysparkles,

Let us know how you get on after following the advice from @andewhite. If you need further help, we can sort it here.

Ryan


  • Community Member
  • 0 replies
  • October 11, 2021

Unable to get my pax code. None of the suggestions work

 


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12513 replies
  • October 11, 2021

Hello @Brillo48,

That sounds frustrating - what different ways have you tried to get a PAC number?

You can get a PAC by calling 7777, use option 4 then select the option for leaving ID.

You might also be able to get a PAC number in a Currys or Carphone Warehouse store.

Good luck anyway.  


Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • October 11, 2021

Hi @Brillo48 @Pinkeysparkles 

Did you manage to get a PAC code for your Mobile number? If you are still having issues obtaining your PAC, please let us know.

-Mohsin