Skip to main content
Question

Unable to cancel the cancellation request

Y
Active Contributor
  • ysnhh
  • Active Contributor
  • 19 replies

Hi all,

 

I put in a cancellation request recently but I have decided to stay and want to dismiss the cancellation request.

 

I can’t contact anyone through live chat.

 

neusu 

This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • andewhite
  • Platinum 
Contributor
  • 12478 replies
  • May 27, 2022

Try contacting iD customer service privately using their facebook or Twitter page.

Good luck.

 

Forum member (non-iD).
Rory C
iD Mobile Employee
  • Rory C
  • iD Mobile Employee
  • 1684 replies
  • May 27, 2022

Hi @ysnhh, did you manage to contact the Facebook or Twitter teams? If not, just hop back on the Live Chat and type “Speak to an agent.”

 

Thank you,

Rory

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perks banner
Terms & ConditionsAccessibility statement