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Question

Unable to cancel the cancellation request


  • Active Contributor
  • 19 replies

Hi all,

 

I put in a cancellation request recently but I have decided to stay and want to dismiss the cancellation request.

 

I can’t contact anyone through live chat.

 

neusu 

This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12478 replies
  • May 27, 2022

Try contacting iD customer service privately using their facebook or Twitter page.

Good luck.

 


Rory C
iD Mobile Employee
  • iD Mobile Employee
  • 1684 replies
  • May 27, 2022

Hi @ysnhh, did you manage to contact the Facebook or Twitter teams? If not, just hop back on the Live Chat and type “Speak to an agent.”

 

Thank you,

Rory