Why is this so difficult! it shouldn’t be like this, it is imposible to cancel the contract.
I have a contract with ID Mobile which I have had for almsot 2 years now and I have just 2-3 months left and wanted to pay it off and close the contract but it is impossible to complete this. I got the contract just for the handset as I had an existing contract. I have never made 1 phone call, 1 SMS or used Data. I have tried to contact customer services on so many occasions to cancel this, but to no availability. To cancel, you cannot call the number for ID - you can’t EVER speak to anyone who works for this company.
Please can you help to close this contract as I no longer wish to have the contract with you, and I don’t want to be charged once my contract is over! I have seen what people have gone through with this issue because of you not allowing to cancel the contract so please help me pay the months left and close this as soon as possible!