What is 4G (VoLTE) Calling?

Want to experience crystal-clear calls no matter where you are? With iD Mobile’s 4G (VoLTE) Calling feature, it’s easier than ever. Here’s our step-by-step guide on what 4G (VoLTE) Calling is and how to set it up:

4G Calling - otherwise known as VoLTE - is a service that lets you make and receive calls using 4G. Continue multi-tasking; watching videos, using apps or anything else that uses data whilst on the phone. Plus it gives you clearer calls in more places than ever before. When you use the 4G (VoLTE) Calling feature, it will come out of your monthly allowance of minutes. If you don’t have any minutes left in your allowance, you will be charged at our usual out-of-plan rates for any additional minutes you use. You will also be charged at our out-of-plan rates if you made a call that’s not covered by your monthly allowances of minutes.

While Wi-Fi Calling uses a wireless internet connection to make and take calls, 4G (VoLTE) Calling utilises a 4G mobile network. This allows you to make calls on the go without needing a Wi-Fi connection. Both features ensure you have seamless call quality, but 4G (VoLTE) Calling  is particularly beneficial when you’re outside or in places with a strong 4G signal but no Wi-Fi. 

First, double check your phone is compatible with 4G (VoLTE) Calling, by checking our list of approved handsets. Be sure to check you have the latest software installed on your phone, then, follow the steps below:

iPhone.

 Samsung Galaxy.

Most other Android phones.

Look for the 4G or LTE icon on the tp of your screen when you’re on a call. If it shows as 4G or LTE, you’re making a 4G (VoLTE) Call.