Am experiencing issue with this new sim with 20£bundle, bought a unlimited internet bundle online, they instantly charged my account but it’s not been activated, there is no internet on this new sim. there is no customer service to talk to, this is the worst experience I have had with any network. Very bad service.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.