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cancelling id pay as you go

  • 30 November 2023
  • 1 reply
  • 305 views

Would like to cancel my pay as you go

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1 reply

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 11651 replies
  • November 30, 2023

A PAYG account will be cancelled by iD Mobile, if you just stop using your PAYG SIM card. 
After 120-days of inactivity, the account is closed and your PAYG SIM disconnected from the network. 

If you destroy your PAYG SIM card, your account will be closed 120-days later.

Otherwise, cancel by getting in-touch with iD Mobile as follows:

The agents work until 8pm on weekdays (6pm at weekends).