Please help sort this, I don’t have a capped limit and have unlimited calls and texts.
my reoccurring bundle is paid for and up to date.
I am not trying to call anywhere but UK numbers!
Solved
cant make calls or send texts. when i do it said i have reached my capped limit! i have a reoccuring bundle with unlimited everything. im in the UK and only trying to call UK mobile numbers.
Best answer by Lauren
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
-Lauren
Reply.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.